gbaji's commitment to responsible gaming
Entertainment is only truly enjoyable when experienced with awareness. gbaji believes that gaming should be controlled, within limits, and entirely voluntary.
Why gaming responsibly matters
Online betting and casino games have become a familiar form of entertainment for many people in Bangladesh. gbaji has made this entertainment accessible, but at the same time wants to ensure that every user plays within their own means and time. Feeling stressed over losing money, growing distant from family, or taking on debt — none of these are part of entertainment.
The key point of responsible gaming is: whether you win or lose, it should not stop your life from moving forward normally. Before opening an account at gbaji, you should read our Terms and Conditions carefully, as they clearly set out the rules on betting limits, bonus conditions, and account management.
We believe an informed player can always make better decisions. That is why gbaji provides several practical tools that let you set your own gaming limits — from deposit amounts all the way to temporarily or permanently closing your account.
It is strictly prohibited for anyone under 21 to open an account at gbaji. The age verification process begins at registration, and additional documents may be requested at any time. If there is any suspicion of a minor using an account, it is suspended immediately until verification is complete.
For answers to more general questions about problem gambling, you can visit our FAQ page, which covers various topics related to accounts, payments, and safety.
Minimum age
Support available
Encrypted protection
Self-limit tools
Self-limit tools
gbaji gives you full control over your own account. You can use the tools below at any time.
Set in advance the maximum amount you can deposit daily, weekly, or monthly. Lowering a limit takes effect immediately; raising one takes effect after a set waiting period.
Set how long you play in one sitting. When the time is up, a reminder will appear and you can choose to end the session.
Keep your account temporarily inactive for 1 day to 6 weeks. During this time, logging in or making deposits will not be possible.
You can choose a permanent self-exclusion from 3 months to 5 years. Once this decision is made, it cannot be reversed before the period ends.
You can view your complete history of deposits, withdrawals, bets, and wins and losses at any time. Understanding your own patterns is the first step to awareness.
If you have any trouble setting self-limits or want to request self-exclusion, contact gbaji's 24/7 live chat or email — support is available in Bengali.
Self-exclusion request form
Fill in the information below to apply a limit or activate self-exclusion on your account. Our team will contact you within 24 hours.
Self-limit / Self-exclusion request
In addition to filling out this form, you can also contact us directly via live chat. Identity verification may be required for self-exclusion.
Warning signs of problem gambling
If any of the signs below are present in you or someone close to you, now is the time to seek help.
- Repeatedly placing bets to try to win back lost money, and seeing gambling as a "solution to problems".
- Hiding gambling from family or friends, or lying about it.
- Repeatedly failing to stop gambling despite trying, and losing control over oneself.
- Spending money meant for rent, groceries, or children's education on gambling.
- Experiencing sleep problems, irritability, or anxiety because of gambling.
- Gradually increasing the amount and time spent gambling, making it hard to stop.
- Prioritising gambling over work, studies, or family responsibilities.
- Taking on debt or using other people's resources to gamble.
These signs are not simply signs of weakness — they indicate a problem that is treatable. Having the courage to ask for help is the wisest thing to do.
Where to find help
Once you recognise the problem, the path to a solution opens up. Below are the sources of support available to you.
Chat in Bengali via 24/7 live chat. Email us at: [email protected]
Talk honestly with the people closest to you. The support of family complements any professional help.
Visit a mental health specialist or counsellor. Government hospitals in Bangladesh have mental health departments.
Join a support group for problem gambling. Talking with people who have had similar experiences can give you strength.
gbaji's commitment to privacy is detailed in our Privacy Policy. Self-exclusion and help requests are handled in complete confidence — your information is not shared with any third party.
gbaji's core principles of responsible gaming
- Gambling is entertainment only — not a source of income. Never bet expecting a guaranteed profit.
- Never wager money that your household depends on — only play with a budget set aside for leisure.
- Set a time limit. If you feel the urge to play beyond the time you set, take a break.
- Never bet when emotional or under the influence — make decisions with a clear head.
- Do not place more bets with the intention of winning back what you lost — this is a major warning sign.
- Do not give minors access to your account — keep your password secure.
- Discuss your gambling openly with family and friends.
- If you notice a problem, use gbaji's tools and seek professional help if needed.
Age verification and minor protection
The minimum age to register at gbaji is 21. Providing your date of birth during registration is mandatory, and age may be verified at any time via national ID card or passport. The withdrawal process may be put on hold until verification is complete.
If there are minors in your household, make sure they cannot access your account. Use password protection on your devices and do not share your screen. Log out of the browser on shared computers or phones.
Prove your age with your NID or passport
Use a strong password
Always log out after use